Recently, according to the arterial network, the new community medical service provider neighboring good doctors announced the completion of the A round of tens of millions of dollars in financing. This round of financing was led by Yuansheng Venture Capital, and Shulan Medical, Kaifeng Venture Capital and other institutions voted. Luo Lin, founder and CEO of a good doctor next door According to Luo Lin, founder and CEO of the neighboring doctor, after the current round of financing, the next step is to build 20 new chain clinics and attract 100 full-time doctors to join. So since July 9, 2017, a family clinic with a good pediatrics in neighboring hospitals has landed in Hangzhou, and has decided to become a 7-ELEVEn in the community medical community. How do users evaluate? How does capital look at this financing? To this end, the arterial network interviewed Chen Jie, founding partner of Yuansheng Venture Capital, Zheng Jie, president of Shulan Medical Group, and Wen Gang, partner of Kaifeng Venture Partners, to interpret the good doctors in their eyes. Continuous development of 20 new clinics from standard operations In the community medical field, the clinic continues to expand and build new, which is relatively difficult. Because this requires high standards for project management, talent reserve, etc. So where does the next-door good doctor continue to expand? “We have established a relatively complete new community medical operation SOP (Standard Operating Procedures), and the experience has resulted in more than 100,000 words in writing,†Luo Lin told reporters. He believes that the benefits are fourfold: The first is to shorten the time for outpatient establishment and reduce operating costs; the second is to implement a scientific and personalized medical cooperation mechanism; the third is to optimize the treatment and service processes; the fourth is to strengthen job responsibilities and personnel development. In the process of promoting chain replication, he also proposed "three strategies" and "three builds." In terms of strategy, he hopes to build a strategy of talent, brand and refined operation. That is to establish a young doctor reserve, young and middle-aged doctors to upgrade; establish a regional brand, form an "effective, convenient, instant" product positioning; at the same time adhere to the medical quality is always the first, process services continue to optimize, and constantly cultivate employees "everyone is Operator" consciousness. Because neighboring doctors have strong technical R&D teams, they use quantitative data to quantify and analyze operational results, develop predictive and analytical models, implement centralized management of chain clinics through standardized processes of information systems, and optimize drug procurement processes. Realize automated accounting functions, improve the profitability of clinic medical products ; realize intelligent diagnosis, reduce medical risks, improve family file management, establish follow-up centers, pay attention to customer satisfaction, become a trusted family doctor, and provide personalized and professionalized customers. Medical services; open up the HIS system with large general hospitals such as Shulan Hospital, improve the two-way referral service between upstream and downstream, realize the seamless connection of electronic medical records, realize the electronic management of patients' entire process, improve user satisfaction and medical services. Coherence. In the "three builds" aspect, it is mainly reflected in culture, medical care and services. Through further interaction with Taiwanese partners and internal honors and incentives, he further created the atmosphere of doctors and patients living together, and used the advantages of existing specialist resources to create a strong pediatric specialist with a combination of general and specialist. The professional medical system of the whole family; on the basis of effectively solving the medical and health problems of the neighbors, we will continue to create community medical services that are neither artificial nor casual. Luo Lin's core idea of ​​summarizing the good doctors in a sentence is to make the medical care warm and trustworthy, the service at your fingertips and the price reasonable. In the eyes of the user, "a good doctor next door", like a friend So how do users evaluate good doctors next door? To this end, the arterial network interviewed the neighboring medical team and patients. According to Dr. Zhan, joining the "good neighbors" is like meeting a long-lost friend. Here, "seeing a sick child" is by no means a slogan. The heartfelt enthusiasm treats the child as his own child and treats the patient as his own relatives. From the middle and late stages of the diagnosis and treatment, he receives scientific care and warm comfort. The road to primary care will not be narrower and narrower, and will only be recognized and accepted because of our excellence. In terms of nursing, Wang Nursing believes that because the nursing home care of neighboring doctors strives to standardize and standardize, and establishes its own quality control inspection and training system, it provides conditions for timely feedback and rectification of subsequent problems. She came to the neighbors to be a good doctor, and everyone worked hard for a common vision to "make medical at your fingertips, warm and trustworthy." "Here, we practice what we have learned, thought, and expect, and every time we are recognized, it is the driving force for progress! I am proud to be a member of a good doctor next door and continue to work for a common cause. Continue to work hard with the team." Wang Nursing said frankly. She still remembers such a patient. In the past, as long as the child had a fever, the whole family could not sleep nervously. Now, doctors with good doctors in the neighborhood have guided the correct use of antipyretics, and the test results in minutes. Let her not always run the top three hospitals, and let her have confidence in the second child. In the process of providing medical services to residents of the community, Luo Lin believes that at this stage, he has the "time, place, and people". Under the policy of grading diagnosis and treatment, it is in line with the market trend of consumption upgrading; the rooted soil is Hangzhou, Zhejiang, in the Yangtze River Delta. The local policy area, market vitality and entrepreneurial atmosphere are all in the domestic advantageous area; with more practice and freedom The practice of liberalization, while social medical treatment has been more recognized inside and outside the industry, doctors in the conscious system will choose to provide services to patients in private medical institutions, more young doctors will also take the new community private medical care as their career choices. In addition, the founding team itself has more than 10 years of industry experience including Internet medical, pharmaceutical supply chain and retail and other medical services, and the prospects are worth looking forward to. He believes that in the past two years, primary health care has received more and more attention. The good doctors in the neighboring countries have also received the strong support of the competent government departments and the great help from the peers. This also makes them more and more valuable. I hope to serve more people. At work, Rollin often thinks about what the customer wants, what the team has, and what the stock market needs to improve. It is his business experience to solve the medical and health problems that customers need at the right price and to make the process experience good. Therefore, in 2017, they provided more than 80,000 medical services to surrounding residents, and in 2018 it is expected to serve 120,000 people. In the follow-up, he hopes that while continuing to ensure the quality of medical care, he will do a good job of reviewing and following up, continuously optimize the service process after the customer enters the store, and use the power of science and technology to promote medical progress. A person walks fast, a group of talents go far, and the road to development of a good doctor next door is still very long. Luo Lin also actively strengthens cooperation with the industry inside and outside. It includes other public and private medical institutions, third-party inspection and imaging centers, commercial insurance companies, real estate developers, medical schools, etc.; internally, new project teams have been divided to strengthen contacts and negotiations with potential partners. Chen Jie, founding partner of Yuansheng Ventures: optimistic about the new community medical market laid out by enterprises In terms of capital, how to evaluate good doctors in neighboring countries? Yuansheng Venture Capital, as the leader of this round, why invest in a good doctor next door, what is the most important thing for the company? Yuansheng Venture Capital is a professional investment institution specializing in the medical and health industry. This time, as a lead investor, it participates in the A round of financing for neighboring doctors. Chen Jie, the founding partner of his investment, believes that on the one hand, he is optimistic about the new community medical market laid out by the company; on the other hand, the young, highly executive and struggling spirit of the founding team of the neighboring family has also left us a deep impression. Yuansheng Ventures focuses on early and long-term investment in the field of medical and health. The investment emphasizes the market development potential, technical ability, excellent and honest founding team, and reasonable valuation and controllable risks. This time investing in a good doctor next door, Chen Jie's logic is "new first-line, new middle-class, new model of primary health care." It is only in Chen Jie’s view that there are still three major challenges in operating community health care. Supply side: how to recruit quality nurses and doctors; demand side: how to establish the trust of patients; scale expansion: how to ensure that their management system and talent supply can keep up, the quality of service does not decline in the process of copying. Good doctors in the neighbors have done a good job in these three aspects. They have a good team of doctor partners, quality control talents, and have their own talent team construction. They have more than 10 years of experience in doctor cooperation. Customer issues; own information system construction including SaaS and supply chain resource management and a more complete SOP management process have laid the management foundation for scale expansion. He said that in the future, new first-tier cities like Hangzhou have a huge introduction of young people, which is a market with rapid potential. After 85s and 90s, it has become the main force of production and consumption, and the backbone of the new first-tier cities. The model of good doctors next door caters to such market and customer needs, and there is a very strong team to put it to the ground. With the further advancement of grading medical treatment, the value of primary medical care as a channel will be further enhanced. By then, having such a batch of quality and quantity of customers will also become the greatest value for neighboring doctors. He still remembers the process of contact with his neighbors. He was most impressed by the fact that there were other institutions that gave TS, and even the valuation was higher than them, but the founding team was able to see that Yuansheng could bring the company The value of the coming, as well as Yuansheng's rich experience in the field of medical investment, chose to cooperate with Yuansheng, and the team's ability to identify investors is the most impressed. In addition, throughout the investment process, he felt that Luo Lin's team is very young, but very steady, motivated and energetic. In the future, he hopes that neighboring doctors will maintain the current reasonable and accurate market positioning and efficient operation mode. Within a few years, they will rapidly develop into a leading new community medical service provider in East China and even the whole country, bringing quality and convenience to urban residents. Affordable medical services. In the context of grading diagnosis and treatment, with the continuous deepening of medical reform in China, Chen Jie believes that the primary medical market will have a huge room for development. On the other hand, the development of China's medical industry is greatly affected by policies. Therefore, the opportunities in the primary medical market must appear in those areas that conform to the policy direction and meet the needs of the general public. Yuansheng will continue to explore investment opportunities in these areas. Help more companies like neighbors to develop rapidly. Zheng Jie, President of Shulan Medical Group: Both optimistic about the team and hope to establish a cooperation network According to Zheng Jie, president of Shulan Medical Group, the investment in the neighbors is good, on the one hand, it is optimistic about the entrepreneurial team of the neighbors, and on the other hand, Shulan Medical Group as a comprehensive medical group, we hope and excellent The new community medical team builds an efficient medical collaboration network to provide patients with more comprehensive and coherent medical care. The main investment direction of Junjie Fund of Shulan Medical Group is the life science field, including investment in new medical services, life sciences, medical big data and AI, and an organic ecological chain with Shulan's medical clinical platform. To achieve an interactive chain of clinical, scientific research, industry, and investment. He believes that the team of good neighbors has valuable business practices and experience in the field of new community medical services and information. The team's entrepreneurial spirit, comprehensive operational capabilities and the vision of serving the grassroots people are optimistic about Shulan Medical. In addition to the financial support for the neighboring doctors, Zheng Jie also said, "We will establish a deep two-way referral service and medical personnel training system between us and our neighbors, while at the same time in medical information and patient data. Actively explore shared and continuous medical services." In the future, they are very optimistic about the direction of community medical care. The convenience and immediacy of medical treatment will become an important medical choice for the people. China's social new-type community medical form will be rich and diverse, and it is in the early stage of the outbreak window. Kaifeng Venture Partners Wen Gang: Adhering to value investment, optimistic about primary care Kaifeng Venture Capital is an advocate of value investment. The philosophy that has always been adhering to is to continuously increase the value of the invested companies, rather than simply making financial investments at a certain stage. This is also the case. Kaifeng Venture Partners Wen Gang believes that grassroots medical care has a very large room for improvement, and the policy market has shown positive signals. In the next 3-5 years, there must be enterprises to make this field from the poor service and the small number of patients. Great improvement. After long-term comparison and screening projects, he believes that a good doctor next door has the opportunity to become such a company. Although the medical industry itself has complex ecological attributes, he hopes to have a layout in all important links and fields of the industrial chain, and through the formation of a closed loop within the industrial chain, it will provide additional help and support to the invested enterprises. At present, Kaifeng Venture Capital prefers to invest in some original research drugs, equipment and diagnostic enterprises with relatively high technical barriers. Even if their research and development cycle is not short, they believe that many of them will definitely help doctors and patients at the grassroots level once they are listed. From this point of view, in the future, these enterprises and the current one-off medical care company that Kaifeng is the only one to invest in will be able to have a very good opportunity for cooperation and mutual benefit. He began to contact neighboring doctors in 2016. At that time, the team also had a very strong Internet gene, and the service was more white and snowy. As the company's strategy continues to be clear, he clearly understands that every month, with the team communication, they can feel that they understand and master more in the grassroots service field, and do more solid and landing. "I observe in the group where they serve patients, and they are constantly being thanked by the patient's gratitude for better service, and the density of this shock is increasing with time." Wen Gang agrees. He was surprised that the team of good doctors in the neighborhood could grow to be the master of basic medical services in more than a year. For the enterprises invested, the attitude of Wen Gang is "there is a need for responsiveness, and there is no need to ask for it." As long as they are within their power, they can help if they can help. Because many of the Kaifeng investment team are experienced in the industry, they all have some industry resources. Keep a close and healthy communication with the team. When the team needs it, they will take resources. Especially in the past two years of investing in neighboring doctors, Wen Gang has provided assistance to professional investors, upstream and downstream resources, and strategy. He believes that this team has a very strong spirit of struggle. Initially they met in a room with the lowest level in their home. In fact, the core members of the team had very good income and expected option returns before starting a business, but they would rather give up those glamorous past and live the worst in order to do this. The hotel, but still full of passion, made him feel that this team has a great opportunity. All along, he believes that primary health care has a lot of room for improvement, and there must be companies to change this field in the next 3-5 years. I believe that a good doctor at a neighboring home has the opportunity to become a new type of medical service and technology enterprise that covers the urban family and makes the people trust, can afford, and is inseparable after diagnosis.
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